Prohibited and Restricted Uses Policy

General Information

All Users are responsible for ensuring that they use Lyte’s Service(s) in compliance with all the laws and regulations of their respective jurisdiction(s) and all of Lyte’s policies in Lyte’s Policy Centre. Lyte has provided a non-exhaustive guideline on prohibited and restricted uses of Lyte’s Services, which list will be updated from time to time where necessary. Please check this policy regularly for updates.

Consequences of Violations

A violation of this Prohibited and Restricted Use Policy may result in any combination of the following:

  • Rejection of the User’s invoice(s);
  • A warning issued to the User;
  • A warning issued to the User;
  • Account suspension or termination of the User’s LytePay account; or
  • Legal action taken against the User.

List of Prohibited and Restricted Uses

Users shall not use Lyte’s Service(s) for any transactions involving the following:

  • Animal and wildlife products (including, without limitation, wild animals);
  • Artifacts and antiquities;
  • Counterfeit currency and stamps;
  • Credit and debit cards;
  • Currency or credits including, without limitation, digital currency or credits, and stored value cards;
  • Drugs, prescription-only medicines, pharmacy-only medicines, drug-like substances and associated paraphernalia;
  • Telecommunication equipment that has not been registered with the Infocomm Media Development Authority of Singapore, and electronic surveillance equipment and other similar electronic equipment such as cable TV de-scramblers, radar scanners, traffic signal control devices, wiretapping devices and telephone bugging devices;
  • Embargoed goods;
  • Firearms, weapons such as pepper spray, replicas, and stun guns, etc.;
  • Alcohol (a valid license must be submitted to, and approved by, Lyte);
  • Prohibited Food namely,
    • Foods containing medicinal claims – that is, a claim that the item is intended for use In diagnosis, cure, mitigation, treatment, or prevention of disease in humans and/or animals, contraception, inducing anesthesia or otherwise preventing or interfering with the normal operation of a physiological function, whether permanently or temporarily, and whether by way of terminating, reducing or postponing, or increasing or accelerating, the operation of that function or in any other way (for example, pharmaceutical drugs, contact lenses, misbranded dietary supplements);
    • Noxious food items – food which contains any prohibited substances or substances in excess of permitted proportions, adulterated food without fully informing the user’s client at the time of the transaction;
    • Non-pasteurised dairy products;
    • Wild Mushrooms; and
    • Any other food items hazardous to human health.
  • Government or Police related items such as badges, insignia or uniforms;
  • Human parts or remains;
  • Circumvention Devices or Other Equipment used for Illicit Purposes;
  • Gambling or game of chance devices;
  • Potentially Infringing Items – items including but not limited to replicas, counterfeit items, and unauthorised copies of a product or item which may be in violation of certain copyrights, trademarks, or other intellectual property rights of third parties;
  • Prohibited Services – the provision of services that are sexual, illegal in nature, in violation of Lyte’s Terms of User, or are otherwise prohibited at Lyte’s sole discretion;
  • Shares, stock, other securities and stamps;
  • Tobacco or tobacco-related products, including without limitation electric cigarettes;
  • Obscene, seditious or treasonous material;
  • Products that:
    • Relate to campaigns, elections, political Issues, or issues of public debate;
    • Advocate for or against, or attack a politician or political party; or
    • Promote or encourage any form of hate, crime, prejudice, rebellion or violence;
  • Publications, books, films, videos and/or video games that do not comply with applicable laws in the country of sale and/or delivery;
  • Stolen goods;
  • Mislabelled goods; and
  • Any other items that are, or that contain components that are
    • Illegal or restricted in the jurisdiction of the Buyer and/or the Seller or which otherwise encourage illegal or restricted activities, or
    • Determined by any governmental or regulatory authority to pose a potential health or safety risk.

If you are aware of any user who violates our policies, please report this to us via
Last updated on 06 June 2023